Terms and Conditions



An Account application is required to process your order. This application must be completed in full in order to be processed. Please fax this document to 718-821-5749 or mail to Reiko WIreless, 1218 Flushing Avenue, Brooklyn, NY 11237If purchase is subject to resale, please complete and enclose a resale certificate with this application.

Our office is open Monday thru Friday, 9am to 6:30pm. Orders are not processed on weekends.

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Minimum order and Pricing:

-Minimum order of (100) dollars is required.

Order Acceptance:

-All orders are subject to final approval and acceptance by Reiko wireless.

-All orders remain the property of Reiko wireless unless the customer pays the items in full.

Product Inspection:

-Inspection of all items purchased from Reiko wireless, is the sole responsibility of the customer, this inspection must be made within ten (10) business days of invoice date.

-Reiko wireless is not responsible for missing items after ten (10) business days of invoice date, regardless of error of fault.

Returns:

-All returns must have a return merchandise authorization from sales representative.

-Only return the specific quantities and the products damaged on the road.

-The customer pays “In-bound” freight and “Out-bound” freight is paid by Reiko Wireless.

-All returns for credit are subject to restocking fee.

-Defective items are exchanged for the same title only.

Refused shipments:

-All claims for incorrect shipment must be received within seven (7) days from the invoice date.

-Freight damage claims should be filed directly with carrier.

-If the purchaser refuses to accept shipment for any reason, Reiko wireless is entitled to a twenty five (25) percent restocking fee from the total of the purchase.

Shipping:

-Reiko wireless will make every effort to ship the merchandise as soon as possible.

-We are not responsible for orders not shipped out on the date of order.

-All orders will be made via UPS or Federal express unless otherwise specified.

-All risk of loss and damage in transit shall be borne by the customer.

Payment:

-Discover, MasterCard, Visa and American Express credit cards are accepted.

-Acceptable payments for Cash ON Delivery (C.O.D.) accounts are cashier’s check, money order or company check.

-Personal checks and temporary checks will not be accepted.

-Any returned checks to Reiko wireless for “Non Sufficient Funds” (N.S.F.) or “Stop Payment” may jeopardize the company’s privileges to pay on credit.

-A twenty (20) dollar service charge will be accessed to all N.S.F. checks and a twenty five (25) dollar service charge will be accessed to all checks placed on “Stop Payment”.

-A late charge fee of 1.5% per month or fifteen (15) dollars minimum per month will be charged to all net term customers for past due accounts.

Warranty:

-This limited warranty covers part of small electronics of Reiko wireless’s products.

-Limited warranty does not cover for phone damage and/or car damage due to use of Reiko wireless’s product.